Privacy Policy & Terms of Service
Last Updated: August 2026
Welcome to EMRLD Aesthetics. We respect your privacy and are committed to protecting the personal information you provide to us.
This Privacy Policy and Terms of Service explains how EMRLD Aesthetics ("EMRLD Aesthetics," "we," "us," or "our") collects, uses, discloses, and safeguards information when you visit our website, communicate with us, request or schedule an appointment, receive services from us, opt in to SMS, email, or telephone communications, or otherwise interact with us online or offline.
1. Information We Collect
Depending on how you interact with EMRLD Aesthetics, we may collect the following types of information:
Personal Information
We may collect information that identifies or relates to you, including:
Name
Email address
Mobile or telephone number
Billing or mailing address
Payment information
Appointment information
Information submitted through website forms
Information submitted when requesting or scheduling an appointment
Information provided when subscribing to newsletters, promotional communications, or SMS communications
Other information you voluntarily provide to us
Payment information may be processed by third-party payment processors. We may not directly store complete credit or debit card information when payment is processed through a third-party payment platform.
Medical and Health Information
When you become a patient or receive aesthetic or wellness services, we may collect health and medical information reasonably necessary to evaluate you, provide treatment, coordinate care, document services, and comply with applicable legal and professional requirements.
Protected health information, when applicable, is handled in accordance with applicable federal and state privacy requirements, including the Health Insurance Portability and Accountability Act ("HIPAA"), when HIPAA applies.
Technical Information
When you use our website, certain information may be collected automatically, including:
IP address
Browser type
Device type
Operating system
Pages visited
Approximate location based on IP address
Referring website
Date and time of website activity
Other website usage information
Cookies and Similar Technologies
Our website may use cookies, analytics tools, pixels, or similar technologies to improve website functionality, understand website traffic and usage, remember preferences, and improve our services.
2. How We Use Your Information
We may use information collected from you to:
Schedule, confirm, modify, and manage appointments
Provide aesthetic and wellness services
Communicate with you regarding your care or requested services
Respond to questions, inquiries, and customer service requests
Process payments and transactions
Maintain appropriate business and patient records
Send appointment confirmations and reminders
Send service updates and administrative communications
Send marketing, promotional offers, special events, educational information, and wellness-related communications when you have consented to receive them
Improve our website, services, and customer experience
Protect against fraud, misuse, or security threats
Comply with applicable laws, regulations, professional requirements, and legal processes
3. How We Share Your Information
We do not sell your personal information.
We may disclose information in the following circumstances:
Service Providers
We may provide information to vendors and service providers that perform services on our behalf, such as website hosting, appointment scheduling, payment processing, communications, analytics, information technology, and SMS delivery.
These providers may receive information only as reasonably necessary to perform services on our behalf and are expected to handle that information appropriately.
Legal Requirements
We may disclose information when required or permitted by applicable law, regulation, subpoena, court order, legal process, or governmental request, or when reasonably necessary to protect our rights, safety, patients, employees, or others.
With Your Authorization or Consent
We may disclose information when you specifically authorize or request us to do so.
SMS Consent and Mobile Information
We will not share your phone number with any third parties or affiliates for marketing or promotional purposes.
Mobile information, SMS consent, and SMS opt-in information will not be shared, sold, rented, or disclosed to third parties or affiliates for their own marketing or promotional purposes.
We may share information with service providers that support our communications program, including telecommunications providers and messaging platforms, solely as necessary to deliver and support SMS communications on our behalf.
All other categories of information sharing described in this Privacy Policy exclude SMS opt-in data and consent information from sharing for marketing or promotional purposes.
4. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure.
Access to personal and patient information is limited to authorized individuals who require access for legitimate business, operational, or clinical purposes.
However, no method of internet transmission, electronic communication, or electronic storage can be guaranteed to be completely secure.
5. Your Choices and Privacy Rights
Depending on applicable law, you may have certain rights regarding your personal information.
These may include the right to:
Request access to certain personal information we maintain about you
Request correction of inaccurate personal information
Request deletion of certain personal information, subject to legal, regulatory, medical-record, and business recordkeeping requirements
Opt out of marketing communications
Withdraw consent to certain communications
Requests concerning medical records or protected health information may be subject to separate requirements under applicable healthcare privacy laws.
To submit a privacy request, please contact us using the information provided in Section 10.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to remember preferences, understand how visitors interact with our website, improve functionality, and analyze website performance.
You may be able to limit or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of our website.
7. Third-Party Websites and Services
Our website may contain links to websites, scheduling platforms, payment processors, social media platforms, or other services operated by third parties.
EMRLD Aesthetics is not responsible for the privacy, security, or content practices of third-party websites or services. We encourage you to review the privacy policies and terms applicable to any third-party service you use.
8. SMS Consent & Communication Terms
SMS for Consent Communication
By providing your mobile phone number and affirmatively opting in to receive SMS communications from EMRLD Aesthetics, you consent to receive text messages from us at the mobile number you provided.
We will not share your phone number with any third parties or affiliates for marketing or promotional purposes.
Mobile information, SMS consent, and SMS opt-in information will not be shared, sold, rented, or disclosed to third parties or affiliates for their own marketing or promotional purposes.
We may use service providers that assist us in delivering SMS communications, such as telecommunications providers and messaging platforms. These providers may process your information only to the extent necessary to provide SMS communication services on our behalf.
1. Types of SMS Communications
If you opt in to receive SMS messages from EMRLD Aesthetics, you may receive text messages for customer care and marketing purposes, depending on the communications you have consented to receive.
Customer care messages may include:
Appointment confirmations
Appointment reminders
Appointment scheduling
Rescheduling and cancellation communications
Responses to customer inquiries
Service-related updates
Follow-up communications
General customer support
Marketing messages may include:
Promotional offers
Special events
New services or treatment announcements
Clinic updates
Educational or wellness-related information
Other promotional communications from EMRLD Aesthetics
Your consent to receive marketing or promotional SMS messages is not a condition of purchasing any goods or services from EMRLD Aesthetics.
2. Message Frequency
You may receive approximately 1–8 SMS messages per month from EMRLD Aesthetics.
Message frequency may vary depending on your appointments, inquiries, account activity, and the communications you have consented to receive.
You may receive multiple SMS messages per month depending on your interactions with EMRLD Aesthetics and your communication preferences.
3. Carrier Charges
Message and data rates may apply based on your mobile carrier, wireless plan, and location.
EMRLD Aesthetics is not responsible for charges imposed by your mobile carrier.
Carriers are not liable for delayed or undelivered messages.
4. Opt-In Methods
You may opt in to receive SMS communications from EMRLD Aesthetics by submitting an online form and affirmatively selecting the applicable SMS consent option.
You may opt in through our website:
Where applicable, separate consent may be requested for customer care or informational messages and marketing or promotional SMS communications.
SMS marketing consent should be affirmatively provided by the user and is not a condition of purchasing goods or services.
5. Opt-Out Instructions
You may opt out of SMS communications at any time by replying STOP to any SMS message from EMRLD Aesthetics.
After you submit an opt-out request, you may receive a final confirmation message indicating that you have been unsubscribed.
To resume receiving SMS messages after opting out, reply START or complete a new applicable opt-in request.
6. Help
If you need assistance with SMS communications, reply HELP to any SMS message from EMRLD Aesthetics.
You may also contact us:
EMRLD Aesthetics
3100 Weslayan St, Ste 374
Houston, TX 77027
Email: info@emrldaesthetics.com
Phone: (346) 547-4620
Website: emrldaesthetics.com
7. SMS Disclosures
By opting in to receive SMS communications from EMRLD Aesthetics, you acknowledge:
Message frequency may vary.
Message and data rates may apply.
Reply STOP to cancel SMS communications.
Reply HELP for assistance.
Reply START to resume SMS communications after opting out, when available.
Consent to receive marketing SMS messages is not a condition of purchasing any goods or services.
Your phone number, mobile information, and SMS opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes.
Visit emrldaesthetics.com/privacy-policy to review our Privacy Policy and Terms of Service.
9. SMS Privacy
Participation in the EMRLD Aesthetics SMS program is voluntary.
We will not share your phone number with any third parties or affiliates for marketing or promotional purposes.
We do not sell, rent, or share your mobile phone number, mobile information, or SMS opt-in consent with third parties or affiliates for their own marketing or promotional purposes.
We may use third-party service providers solely to facilitate communications on our behalf, such as telecommunications providers or messaging platforms. These providers may process mobile information only as necessary to provide communications-related services to EMRLD Aesthetics and not for their own marketing or promotional purposes.
You may withdraw your SMS consent at any time by replying STOP. To resume receiving messages, reply START or opt in again through an applicable EMRLD Aesthetics consent form.
For assistance, reply HELP or contact EMRLD Aesthetics directly at (346) 547-4620.
SMS Summary: Message frequency may vary. Message and data rates may apply. Reply STOP to cancel. Reply HELP for assistance. Reply START to resume messages after opting out, when available. Visit emrldaesthetics.com/privacy-policy to review our Privacy Policy and Terms of Service.
10. Email and Telephone Communications
Email Communications
If you consent to receive marketing emails from EMRLD Aesthetics, we may send information regarding services, promotions, special events, educational content, and clinic updates.
You may unsubscribe from marketing emails at any time by using the unsubscribe option contained in the email.
You may continue to receive transactional, administrative, appointment-related, or service-related emails when appropriate.
Telephone Communications
If you provide your telephone number and consent to telephone communications, we may contact you regarding appointments, inquiries, services, follow-up communications, or promotional information consistent with your consent.
You may ask us to discontinue promotional telephone calls at any time.
Communication Response Times
SMS and email inquiries are not continuously monitored and may take up to 24 hours or until the next business day for a response.
Do not use SMS, email, website forms, or social media messaging for medical emergencies or urgent medical concerns. If you believe you are experiencing a medical emergency, call 911 or seek immediate emergency medical care.
11. Contact Us
If you have questions about this Privacy Policy and Terms of Service, our communication practices, or your personal information, please contact:
EMRLD Aesthetics
3100 Weslayan St, Ste 374
Houston, TX 77027
Email: info@emrldaesthetics.com
Phone: (346) 547-4620
Website: emrldaesthetics.com
Privacy Policy & Terms of Service:
emrldaesthetics.com/privacy-policy
12. Changes to This Privacy Policy & Terms of Service
We may update this Privacy Policy and Terms of Service periodically to reflect changes in our services, communication practices, technology, or applicable legal requirements.
When changes are made, we will post the revised policy on this page and update the "Last Updated" date.
We encourage you to review this policy periodically to remain informed about how EMRLD Aesthetics collects, uses, and protects information.
Last Updated: August 2026